Trust,
built in.
Verified sign-in, permissions enforced on the server, a protected history of every sensitive change, and HOAhx support access only when your community allows it.
- Changed
- 2027 monthly dues
- Before and after
- $180.00 → $185.00
- By
- Dana Ortiz, Treasurer
- Approved by
- Jordan Lee, President
Reason: the 2027 budget adopted at the September 14 board meeting.
- Verified sign-in
Multifactor authentication for every admin and financial role.
- Every change on record
Who, what, when, before and after, and why.
- Your data, your call
Support access only with your authorization, for a set time.
Verified sign-in.
For every role.
Residents join through secure invitations, with optional multifactor authentication. Administrators, staff, and financial roles must use it, with passkeys, authenticator or text codes, and recovery codes.
- Verified sign-in, secure invitations, password fallback, and account recovery
- Optional multifactor authentication for homeowners
- Required multifactor authentication for administrators, staff, and financial roles
- Validated passkey support
- Authenticator or text verification and recovery codes
- Active-session review, revocation, and prompt access removal
Permissions,
enforced every time.
Every record, file, export, and action is checked on the server, and each property and community is kept apart from every other.
- Server-enforced permissions for records, files, exports, and actions
- Cross-property and cross-community data isolation
- Data protection, secured secrets, rate limits, and upload checks
- Monitoring, backups, tested restoration, and incident ownership
- Retries handled safely, so no record is lost or doubled
Every sensitive change.
On the record.
Financial, ownership, permission, document, communication, voting, parking, settings, subscription, import, and support actions are recorded with who made them, when, what changed, and why, in a history that ordinary use can’t edit or delete. Residents get an Activity Log for their own home.
- Actor, timestamp, community, property, action, and record
- Before-and-after values and reasons for sensitive changes
- Authorized search, filters, and exports
- Protected against ordinary editing or deletion
- No passwords, full payment details, or secret-ballot choices in logs
- A resident-facing Activity Log in My Home
- History in context on payments, requests, violations, applications, and property records
- Retention and legal holds under your approved policy
Two keys for
the big decisions.
Viewing, editing, approving, publishing, refunding, exporting, and granting access are separate permissions. Sensitive actions need explicit authority and a reason, with dual review where your community requires it.
- Separate permissions for viewing, editing, approving, publishing, refunding, exporting, granting access, and archiving
- Explicit authority for assessments, waivers, refunds, vote certification, transfers, and bank settings
- Reasons and approval records for sensitive actions
- Dual review where your community requires it
- No self-approved privilege escalation
- Scoped exports that protect private information and ballot secrecy
Refunds need a second approver, and no one can approve a request they made.
Support when you ask.
Never standing by.
HOAhx support sees community data only when your community authorizes it, for a recorded reason, scope, and length of time. Access is visible while it lasts, ends on its own, and can be revoked at any moment.
- Community authorization for every access
- A recorded reason, scope, and duration
- Least-privilege permissions
- A visible active-access indicator
- Automatic expiration and immediate revocation
- A complete history of actions and exports
- Verified procedures for account recovery and ownership reassignment
There’s no unrestricted support impersonation and no standing access to every community’s data.
- Reason
- Help with the spreadsheet import
- Scope
- Imports · view only
- Length
- 24 hours, then it ends
- Activity
- Every action is logged
The right view
for every role.
Everyone sees what their role allows, and your community decides who can do what.
- Residents
Sign in securely, see their own Activity Log, and control what the directory shows about them.
- Boards
Set permissions, require approvals for sensitive actions, and review the audit history.
- Account owners
Decide when HOAhx support can help, for how long, and with what access.
Security questions.
Straight answers.
Something else on your mind? Visit the help center or book a demo.
